Terms & Conditions of Trading
This website is operated by La Belle. Throughout the site, the terms “we”, “us” and “our” refer to La Belle/ La Belle the Label. La Belle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. We reserve the right to amend the Terms and Conditions at any time and without notice to you. These Terms & Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
2. LA BELLE DESIGNS:
We make every effort to represent our beautiful creations accurately but due to natural qualities of the materials used, some variations in colours or shape may occur. Unfortunately, La Belle cannot accept any responsibility for any variations in the appearance of colour of the items due to computer equipment or software used by our customers.
As each and every piece is intricate with handmade detailing and small variations, imperfections are by nature apparent in such goods. Therefore, there may be slight differences from piece to piece. Please keep this in mind when placing your order. We also reserve the right to vary some materials of equal quality slightly from time to time.
3. PRICE & PAYMENT:
All prices are in USD. This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). You do not need to have a PayPal account. With PayPal you can pay with the credit and debit cards.
4. ORDER PROCESSING, SHIPPING, GOODS IN TRANSIT AND DELIVERY:
4.1 Production time: Most items are made to order and shipped within 2 to 8 weeks following payment. In some cases, it may require more than 8 weeks to be produced and shipped.
If you need the item(s) faster than stated production time, please contact us at firstname.lastname@example.org to discuss. Please take note, rush service is subject to scheduling, availability of supplies and existing orders. A rush order fee may apply.
4.2 Shipping: All orders are shipped from Australian Capital Territory (Canberra, Australia). We ship worldwide.
From time of posting, the shipping time frames via Australia Post are as follows:
4.3 Goods in transit: La Belle shall not held responsible for delays, missing goods in transit caused by the Postal Service, nor items not delivered because of incorrect delivery information provided. Please always double check your PayPal shipping address when placing order.We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, delays due to extreme weather, breakdown of systems or network access, flood, fire, explosion or accident.
4.4 Customs & Import Duties: Please note that your order may be subject to import duties, taxes, tariffs, customs charges, GST, VAT, and the like, once your package reaches your country. It is your responsibility to pay for these charges. Please check with your local customs before you order.
5. RETURNS, REFUNDS AND CANCELLATIONS
La Belle aims to exceed your expectations. Due to the bespoke nature of our designs, we cannot offer refunds or exchanges. We understand it is difficult to purchase accessories online, so please feel free to contact us at email@example.com and ask any questions you may have before purchasing. If you are not happy with your order, please contact us immediately.
Orders placed and confirmed by deposit can be cancelled in writing providing no work has commenced on the piece. Deposits are non-refundable. If work has commenced prior to notice of cancellation, the full payment becomes due.
We are committed to protecting your personal privacy and, in accordance with Australia’s privacy laws, we uphold strict security procedures for the storage of your personal information. We respect your privacy at La Belle and any of the information collected on this site will be kept strictly confidential and will not be sold, disclosed or loaned to any other organisations other than the third parties directly related to the delivery of the products you have purchased from the La Belle website.
For more information about the National Privacy Principles, see the Federal Privacy Commissioner’s website: http://www.privacy.gov.au
7. CUSTOMER SERVICE/ ENQURIRIES:
La Belle aims to have a flexible and helpful approach with all its customers and endeavours to be of the utmost assistance at all times.
If you have any queries or concerns regarding La Belle or this website please contact our customer service team by email us at firstname.lastname@example.org. Our customer service team is available Monday – Friday (9am – 5pm AEST).
8. COPYRIGHT/ IMAGE CREDIT/ INTELLECTUAL PROPERTY
The contents of this website (including pictures, logos, designs, photographs, written text and other material) are protected by copyrights and intellectual property laws. You may store, print and display the content supplied solely for your own personal use. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material to any third party without the express prior written consent of La Belle.
9. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Australian Capital Territory, Australia. Any dispute arising under these Terms shall be subject to the non-exclusive jurisdiction of the courts of Australian Capital Territory (ACT), Australia.
La Belle reserves the right to amend these Terms & Conditions from time-to-time without prior notice. Any amendments to these Terms & Conditions shall take effect immediately at the time they are published on this website.
Updated June 2016 © Copyright La Belle